Electrical items ARE NOT RETURNABLE FOR ANY REASON. All merchandise purchased from DRR may only be returned or exchanged within 7 days, unused and in original condition, for a full credit towards future purchases less shipping. There are no returns or refunds on any items used for racing or items that are not installed by an authorized Dealer. You are also responsible for return shipping. Any errors will be corrected via ground shipping only, no overnight shipping for any reason unless paid for by the customer. You will be charged for all items until returned. Therefore if you wish to receives the replacement parts prior to the return your account will be charged until the item is received as a return. There is a 20% restocking fee on all returns! If your product has been used, or if your product has been returned without its original packaging, we cannot issue a refund. You are responsible to ensure fitment of the products and manufatures change specifications on items often you must make sure prior to ordering it is the correct size or item for your application.
To qualify you must obtain an RMA# and return your item(s) within 3 days of receipt of your order. Returns will not qualify for credit without an RMA# (Return Merchandise Authorization Number) which should be obtained within 3 days of receipt of your order. Note: we reserve the right to deny any request for a return. There is a 20% restocking fee for all returns.
Returns that do not meet the above criteria will not be issued a refund. Please make sure that you qualify before returning your items. If you have any questions or concerns or are unclear as to whether or not you qualify for a refund, contact DRR ATV Parts Customer Service via e-mail, Monday through Friday, 10AM - 5PM EST. Please follow the instructions below carefully before returning items.