Return Policy and Terms and Conditions

In order for us to sell you any product on the site you must agree to the following agreement.
By purchasing any product thru this site, you acknowledge and accept all risks involved with use and suitability of items purchased from this website. You are acknowledging that DRR USA and any or all affiliates are not liable for determining your skillset and or abilities to install and or use the items purchased. As a result of the aforementioned DRR and or its affiliates has no liability an any such way for the sale and or use of those items. DRR also has no way to determine if items are installed correctly and or improperly misuse and or improperly installed items can potentially result in personal injury, shock and electrocution, fire, bodily injury and or death.
IF YOU ELECT TO PURCHASE PRODUCT AND HAVE IT SHIPPED TO YOU, YOU AGREE TO HOLD DRR HARMLESS, FREE FROM ANY RESPONSIBILITY, AND IDEMNIFY THEM OF ANY CLAIMS, DEMANDS, LIABILITIES, LOSSES, EXPENSES (LEGAL FEES), OR ANY DAMAGES THAT MAY ARISE DIRECTLY OR INDIRECTLY IN CONNECTION TO OR RELATED TO ANY PERSON FOR BREACHES IN WARRANTY, ASSEMBLY RISKS, PROPERTY DAMAGE, FIRE RISKS, BODILY INJURY AND DEATH THAT HAS RESULTED FROM ANY USE, INCORRECT ASSEMBLY, ANY INSTALLATION OF ITEMS BY NON LICENSED AND /OR TRAINED DRR DEALER OR INSTALLER GROSS NEGLIGENCE, OR VEHICLE MISCONDUCT ASSOCIATED WITH ANY DRR UNIT.

Electrical items ARE NOT RETURNABLE FOR ANY REASON. All merchandise purchased from DRR may only be returned or exchanged within 7 days, unused and in original condition, for a full credit towards future purchases less shipping. There are no returns or refunds on any items used for racing or items that are not installed by an authorized Dealer. You are also responsible for return shipping. Any errors will be corrected via ground shipping only, no overnight shipping for any reason unless paid for by the customer. You will be charged for all items until returned. Therefore if you wish to receives the replacement parts prior to the return your account will be charged until the item is received as a return. There is a 20% restocking fee on all returns! If your product has been used, or if your product has been returned without its original packaging, we cannot issue a refund. You are responsible to ensure fitment of the products and manufatures change specifications on items often you must make sure prior to ordering it is the correct size or item for your application.

To qualify you must obtain an RMA# and return your item(s) within 3 days of receipt of your order. Returns will not qualify for credit without an RMA# (Return Merchandise Authorization Number) which should be obtained within 3 days of receipt of your order. Note: we reserve the right to deny any request for a return. There is a 20% restocking fee for all returns.

Returns that do not meet the above criteria will not be issued a refund. Please make sure that you qualify before returning your items. If you have any questions or concerns or are unclear as to whether or not you qualify for a refund, contact DRR ATV Parts Customer Service via e-mail, Monday through Friday, 10AM - 5PM EST. Please follow the instructions below carefully before returning items.

Return Procedure:
  • Obtain your RMA# within 3 days of receipt of your order via e-mail.
  • All products, sets and replacement parts must be in their original packaging.
  • Please include a copy of your invoice and RMA# with your return.
  • Use a trackable and/or insured shipping method as we can not be responsible for lost return shipments.
  • Mail your return to:

    DRR ATV PARTS

If return is accepted within five DRR open business days of receipt we will issue a credit.